Ethics and Culture - Doing Business the Right Way
Responsible business conduct is guided by the Hayleys Way, the Group’s Code of Conduct, together with policies covering anti-bribery and corruption, whistleblowing, conflicts of interest and regulatory compliance. These establish clear expectations for ethical behaviour across the organisation, regardless of role or seniority, with zero tolerance for bribery and corruption.
These expectations are reinforced through regular awareness and training for employees and Directors. Confidential reporting mechanisms provide channels for concerns to be raised anonymously, while defined processes are in place to review and respond to reported matters. This helps translate policy into everyday behaviour and supports a culture of integrity, transparency and accountability across the business.
Our approach also extends into the value chain. Suppliers are expected to adhere to environmental, social and ethical responsibility principles through the Group’s Supplier Code of Conduct, with responsible business practices considered as part of supplier assessment, due diligence and ongoing monitoring. This includes consideration of corruption and unethical business conduct, helping extend our expectations beyond our own operations to the partners we work with.