Stakeholder Engagement
Stakeholder engagement helps us understand changing expectations across our business and value chain and use those insights to strengthen decisions, relationships and long-term resilience. We engage regularly with customers, suppliers, employees, investors, regulators and communities, with stakeholder perspectives also considered in policy, strategy and oversight of material matters.
Thie dialogue is closely connected to how the business improves. Customer engagement informs priorities around quality, lead times, innovation and sustainability, while supplier engagement supports responsible sourcing, traceability and supply-chain reliability. Employee feedback contributes to workplace, development and engagement priorities.
Engagement with investors, regulators and communities provides further insight into expectations around performance, risk, compliance, environmental impact, employment and local development, helping us respond to issues that extend beyond our immediate operations.
From Engagement to Action
- Customers – quality, innovation, lead times and sustainability performance
- Suppliers – responsible sourcing, traceability and supply-chain resilience
- Employees – capability, wellbeing, engagement and career development
- Investors – transparency, performance, risk and long-term value creation
- Government & Regulators – compliance and responsible operations
- Communities – employment, livelihoods, environmental protection and local development